Important Information

Registration of Newborns

Thank you for choosing our clinic. The first step is to register on our website, where you can select your preferred membership package and payment method. Registration is also possible in advance, before the baby is born. When registering, you will enter the expected birth date, and once the baby is born, we can manually update this date in our system so that your membership is valid for a full year (12 months). The number of newborns we accept each month is limited, and registering in advance guarantees a spot for your child. To ensure a smooth registration process, please follow the steps below:

For Newborns:

• Contact us ideally about a month before the expected due date.
• As soon as your baby is born, please contact us by phone or email.
• After discharge from the hospital, send us a copy or scan of the discharge summary.
• We will then schedule the first medical examination, which should take place within 7 days after birth.
• For the first visit, please bring the original discharge summary from the hospital, the child’s birth certificate for verification, and the mother’s insurance card.
• If your baby already has health insurance, please bring the child’s insurance card as well.
• During the first visit, we will sign the Healthcare Agreement.

Thank you for choosing our clinic. The first step is to register on our website, where you can select your preferred membership package and payment method. To ensure a smooth registration process, please follow the steps below:

For Newborns:

• Please contact us ideally about a month before the expected due date.
• As soon as your baby is born, kindly contact us by phone or email.
• After discharge from the hospital, send us a copy or scan of the discharge summary.
• We will then schedule the first medical examination, which should take place within 7 days of birth.
• For the first visit, please bring the original discharge summary, the child's birth certificate for verification, and the mother’s insurance card.
• If the baby already has health insurance, please bring the child's insurance card as well.
• During the first visit, we will sign the Healthcare Agreement.

Transfer from Another Pediatrician:

• Please visit us during office hours, where you will complete and sign the Healthcare Agreement.
• If you prefer, we can send the agreement to you by email. After signing, please return it to us via email at info@pastelcare.sk or sestricka@pastelcare.sk.
• Notify your current pediatrician about the planned transfer.
• Our clinic will request the necessary medical records from your previous pediatrician.
• Once we receive your child's medical records, we will invite you for the initial medical examination.

We look forward to meeting you and your child!

1. Where should we park when we visit your clinic?
   Parking is available:
   • Across the road at the SND outdoor parking lot (paid).
   • At YEME in Panorama City (paid).
   • In the Eurovea shopping center, a 5-minute walk away, where you can park for free for 3 hours.

2. Do we need to book an appointment before visiting the clinic?
   Yes, all patients must book an appointment before visiting the clinic. We do not accept walk-ins. For urgent matters, please call our reception, and we will do our best to accommodate you.

3. How can we book an appointment?
   You can book appointments:
   • Directly on our website via the patient’s membership page.
   • By calling our reception.

4. Can we choose a specific doctor when we purchase membership?
   Our doctors work as a team. While capitation is with one specific doctor, you may also meet other doctors to ensure continuous and excellent care.

5. Do you offer the option to pay annual membership in monthly installments?
   Yes, we offer monthly installment plans. However, membership requires a commitment to a full 12-month term.

6. Will you offer sibling discounts?
   Yes, sibling discounts are automatically applied during registration.

7. Is the evening clinic included in my membership?
   No, the evening clinic is not included in any membership packages. It is an additional service available to everyone—members receive a reduced rate, while non-members pay standard rates.

8. How are preventive examinations scheduled?
   All preventive examinations and consultations are scheduled in advance by our doctors or nurses.

9. Can I consult with a doctor via email or phone?
   Exclusive members can book telephone consultations or communicate directly with our doctors via email.

10. Do you work with insurance companies?
    Yes, we cooperate with all insurance companies in Slovakia (VSZP, DÔVERA, UNION). Members with insurance from these providers receive full medical care at no additional cost.

11. Do you provide services to self-payers?
    Yes, self-payers are welcome. Payment is required at the time of service, and receipts will be issued for insurance claims.

12. Is there a pharmacy nearby?
    Yes, the pharmacy we collaborate with is located in the inner block of Panorama City, just around the corner.

13. Can we bring a stroller?
    Yes, strollers are welcome, but they must be left at the main entrance to maintain a clean environment for crawling children in our play area.

14. Can both parents be present during visits?
    Both parents are always welcome.

15. What languages do your doctors speak?
    Our doctors are fluent in Slovak and English. Some of our doctors also speak French and Hungarian.

16. Do you provide electronic requisitions for specialists?
    Email your request, and we’ll take care of the rest.

17. Can you send encrypted lab results to specialists?
    Yes, we can send encrypted lab results.

18. Do you have a play area for children?
    Yes, our child-friendly clinic includes several Lego boxes, toys, and books for children of all ages.

19. Do you accept patients interested in alternative treatments?
    Yes, we welcome all patients and are open to discussing alternative treatments. However, our doctors will always recommend treatments based on their professional medical expertise.

20. Do you perform examinations on request?
    Yes, but all examinations must be scheduled in advance.

Vomiting:

• If the child repeatedly vomits or feels nauseous:
  • Nothing by mouth for 1-2 hours—let the stomach rest.
  • Give fluids in small amounts every 5-10 minutes, 1-2 teaspoons/5ml using a syringe.
  • Use rehydration solution/lightly sweetened tea/non-carbonated mineral water.
  • After 1-2 hours, increase fluid intake if the child is not vomiting.
  • Offer small portions of salted cooked rice, mashed boiled potatoes, or a banana if the child stops vomiting.
  • Maintain a dietary regimen and continue replenishing fluids for 24-48 hours.

Diarrhea:

• If the child has recurrent watery stools:
  • Provide fluids and a bland diet.
  • Use rehydration solution, lightly sweetened black tea, or non-carbonated mineral water.
  • Offer salted rice, boiled potatoes, bananas, baby fruit purees, or crackers.
  • Consider probiotics.

Fever:

• Body temperature above 38°C:
  • Measure rectally (subtract 0.5°C) or under the armpit.
  • Administer paracetamol (10-15 mg/kg) every 4-6 hours.
  • Or administer ibuprofen (5-10 mg/kg) every 6-8 hours.
  • Increase fluid intake and ensure strict rest.
• Rapidly rising high fever above 39.5°C every 3-4 hours:
  • Alternate paracetamol and ibuprofen every 3-4 hours if needed.
  • Record the time, dosage, and type of medication administered.
  • Use lukewarm baths or wet cloths for cooling—ensure the water is warm, not cold.

Choking on a Foreign Object:

• Sudden wheezing, rattling, whistling, or blue discoloration during play or eating small objects:
  • Place the child face-down over your forearm, with their face in your palm.
  • Firmly strike between the shoulder blades five times.
  • For children older than 1.5-2 years, perform abdominal thrusts (Heimlich maneuver) in a bent-over position.
  • Watch the instructional video: St John Ambulance - The Chokeables: Save a Choking Baby.

Croup:

• Barking cough at night:
  • Wrap the child in a blanket and expose them to cool, moist air (open a window in autumn/winter, use a freezer in summer).
  • Give antihistamines and anti-inflammatory medication (ibuprofen or corticosteroid).
  • Elevate the sleeping position and create a humid environment (e.g., using a wet towel).
  • If symptoms persist (whistling, barking cough, pulling in under the neck), contact emergency services.

Burns:

• Cool the affected area and provide pain relief.
• Assess the extent:
  • If the area exceeds the size of five child palmprints or blisters form, seek emergency care.
  • For small, red areas: Apply Betadine, hyaluronic acid, and lightly cover with a sterile dressing.

Poisoning:

• If the child ingests or drinks something harmful/unknown:
  • Do not induce vomiting or give anything orally.
  • Call 02 547 741 66 or 0911 166 066 or visit ntic.sk.

Seizures:

• If the child has convulsions, is unresponsive, or has rolled-up eyes:
  • Use a pillow or blanket around the child to prevent injuries.
  • Do not interfere during the seizure.
  • After the seizure ends, place the child in a recovery position on their side.
  • Call emergency services (RLP).

Falls:

• From what height? Onto what surface? Age of the child?
  • Falls from over 1 meter onto hard surfaces (concrete/tile) = high risk!
  • Falls from less than half a meter onto soft surfaces (grass/sand/carpet) = low risk.
  • Seek help for sudden severe vomiting, persistent headaches, loss of consciousness, or unequal pupils.

Abdominal Pain:

• Sudden pain that wakes the child or requires a pain-relieving position:
  • Monitor carefully.
  • If the child can sleep peacefully and move freely with later passage of stool or gas, the risk is low.

Skin Rashes:

• Blanching when pressed = low risk.
• Not blanching when pressed = seek immediate hospital care.

Ear Pain:

• Sudden pain with fever lasting over 24 hours = contact a pediatrician.
• Without fever, after swimming or exposure to wind = treat at home or consider alternative remedies.

Headache:

• Sudden, severe, accompanied by fever, chills, and neck stiffness = seek emergency care (OUP/RLP).
• With thick nasal discharge and slight fever = home treatment.

For more detailed explanations and practical tips on handling various health conditions, visit www.pediatridetom.sk. Articles are written by experts to be easy to understand and based on professional experience.

BEBBO Mobile App:

• Free on the App Store and Google Play.
• Developed by Pediatri deťom and UNICEF.
• For parents or caregivers of children aged 0-6 years:
  • Track child development and monitor growth.
  • Log preventive checkups and vaccinations.
  • Access a library of advice and information.
  • Includes games for children and tips for parents.

Call 155 (Emergency Number):

• Unresponsive, cannot be awakened
• Sudden change in consciousness
• Sudden worsening of breathing
• Seizures
• Required resuscitation or assisted breathing
• Poisoning with altered consciousness/unknown amount
• Drowning
• Burns/scalds
• Sudden severe allergic reaction

Urgent Examination:

• Seizures
• Wakes up from pain
• Retracts the pit under the neck and/or intercostal spaces while breathing (labored breathing)
• Pale or bluish skin, swelling, petechiae

Immediate Examination at the General Practitioner:

• Newborns
• Labored breathing
• Apathy
• Petechiae, swelling
• Post-seizure state (if not previously examined urgently)
• Acute severe pain
• Animal bite (especially from an unknown animal)

Newborn (as soon as possible or the same day):

• Refuses milk, does not suckle
• Elevated temperature
• Urinates infrequently
• Persistent vomiting
• Does not wake up for feeding
• Noticeably yellow
• Irritable/cries more than usual
• Shortness of breath, cough, congestion

Infant 1-3 Months (within 24 hours):

• Repeated temperature over 38°C (bring urine sample)
• Loss of appetite/fatigue
• Insufficient intake due to congestion
• Dry, barking cough
• Labored breathing
• Irritability

Infant 4-12 Months (within 24 hours):

• Temperature over 38°C for more than 24 hours (bring urine sample)
• Laryngeal cough/labored breathing
• Persistent cough day and night or no improvement with symptomatic treatment
• Continuous vomiting/diarrhea, stops urinating

Toddler and Preschooler (12 Months - 6 Years) (within 24 hours):

• Fever lasting more than 24 hours despite antipyretics every 4-6 hours (bring urine sample)
• Pain while urinating
• Laryngeal cough
• Persistent, severe cough
• Does not drink, stops urinating
• Does not eat, shows no improvement, is lethargic, sleepy even without fever

School-Aged Child and Student (6-18 Years) (within 24 hours):

• Fever lasting more than 48 hours despite antipyretics every 4-6 hours (bring urine sample)
• Pain while urinating
• Laryngeal cough
• Does not drink, stops urinating
• Does not eat, is lethargic, apathetic, sleepy even without fever

Pediatric Cardiology

• MUDr. Ivanová – Young Heart Center, Líščie údolie: +421 905 618 060, +421 2 642 824 56
• MUDr. Lakomý – Cardio Plus, Teslova: +421 2 434 227 37
• MUDr. Holáň – ProCare Central; prenatal@procare.sk
• MUDr. Dinka – Malacky: +421 903 029 963
• MUDr. Goldschmidtová – Malokarpatské nám., Lamač: kardiobene.pacient@gmail.com, +421 090 835 4504
• DKC Doctors: +421 2 593 201 11

Pediatric Nephrology

• MUDr. Jankó – Medimpax, Na Vrátkach 2/A: +421 2 547 891 92
• MUDr. Červeňová – Inter Klinik, Einsteinova: +421 917 406 375
• MUDr. Klačanská – Antolská: +421 2 686 725 15
• MUDr. Topoľský – Antolská: +421 2 686 730 65
• Pediatric Clinic Doctors, NÚDCH: +421 2 593

Pediatric Gastroenterology

• MUDr. Kremeňová – Antolská: +421 2 686 730 65
• MUDr. Dobrovanov – Antolská: +421 2 686 730 65
• MUDr. Juricová, MUDr. Nemcsicsová – ASSIDUO, www.assiduo.sk, Cintorínska 2340, +421 905 500 150
• MUDr. Krajčírová – ProCare Betliarska 17
• NÚDCH Doctors: +421 2 593 716 45 (ext. 240), +421 2 593 713 59 (ext. 238)
• MUDr. Čierna, MUDr. Székyová – Junior Gastroenterology Center, Bezručova 5, tel: +421 2 392 230 10, gastrojunior@polibez.sk

Gluten-Free Food

Gluten-Free Food on Prescription 2023 (from 1.4.2023) - Celi.sk

Pediatric Pulmonology

• MUDr. Orosová – Ružinov Polyclinic
• MUDr. Hricová – Pediatric Clinic, NÚDCH

Pediatric Immunoallergology

• MUDr. Komadová – Fedinova Health Center, Fedinova 9, Phone: +421 905 305 783
• Pneumo-Allergy Center, Údernícka 1, Petržalka: +421 2 402 021 11
• MUDr. Abaffyová – Imuline, Kudlákova 7: +421 2 643 643 63
• MUDr. Orosová – Ružinovská 6: +421 2 482 349 43
• MUDr. Hrozáňová – Ružinovská 12: +421 2 433 354 43
• MUDr. Kossárová, Šustekova, Petržalka: +421 2 623 139 02
• MUDr. Nováková – ProCare Central
• Immunovital Center, Jašíkova 4: +421 903 412 824
• Allergomed – Gbelská 8, Záhorská Bystrica: +421 2 541 319 52
• Doc. Čižnár – Mlyny Polyclinic, Staré Grunty 56: +421 911 392 220

Pediatric Ophthalmology

• MUDr. Daningerová – Mýtna 5: +421 914 202 809
• MUDr. Slezáková – Kudlákova 7: +421 2 6436 0737
• MUDr. Elízová – Ophthalmo, Podlesná 10, Lamač: +421 915 367 307, info@ophthalmo.sk
• MUDr. Stehlíková – Lama Lens, Líščie údolie 98/57, Karlova Ves: +421 2 602 641 22
• MUDr. Bryndzová – Lens Optik, Líščie údolie 98/57, Karlova Ves: Mobile: +421 918 457 044, Landline: +421 2 65 421 404, lensoptik@lensoptik.sk
• Dr. Bohm – PK, SC from 7 years old, also BA from 7 years, Astrova 2/4: +421 2 436 370 77
• MUDr. Marková – Lipnická 2/B, Dunajská Lužná, from 7 years: +421 910 133 302, info@prooculi.sk

Pediatric Surgery

• MUDr. Hudec – Strečnianska, Petržalka; ambulancia@surgest.sk +421 902 884 488
• MUDr. Kerdíková – Karlova Ves Polyclinic; +421 905 722 648
• MUDr. Martinko – Zuzany Chalupovej 9/A, Petržalka; +421 902 605 900 / +421 2 4569 1979 info@doktormartinko.sk
• MUDr. Hochel – Tbiliská 6; +421 905 570 309
• NÚDCH Doctors (Trepáčová, Košnárová): +421 2 593 717 75

Pediatric Neurology

• MUDr. Balažovjechová – Tehelná, BA-Nové Mesto (Phone: +421 917 803 688, working days 14:00-15:00, Wednesday 12:00-13:00) / info@detskaneurologicka.sk
• MUDr. Taligová – Strečnianska 13, Petržalka: lubica.taligova@yahoo.com, +421 908 680 730
• MUDr. Ostrihoňová – Sinalgis, Miletičova 568/32: +421 2 502 010 21
• MUDr. Mego – Sinalgis, Miletičova 568/32: +421 2 502 010 21
• MUDr. Ramos – Sinalgis, Miletičova 568/32: +421 2 502 010 21
• MUDr. Vašková – Modra, Vajanského 1: +421 336 902 750; Malacky, Duklianskych hrdinov 34: 034/282 97 00
• MUDr. Humpolcová – ProCare Central
• MUDr. Jana Hroncová – Antolská 11: +421 2 686 71 111
• MUDr. Mojžišová – Malokarpatské námestie 2, Lamač: +421 915 169 280, www.detskyneurolog.sk, detskyneurolog@gmail.com
• NÚDCH Doctors

Pediatric Dermatology

• MUDr. Čárska – Fedinova 9, Petržalka, happyderma.sk - ambulancia@happyderma.sk, booking via Návšteva Lekára
• MUDr. Bernadičová and MUDr. Federičová – Dermason, Borodáčova 4/A, Ružinov: +421 2 455 271 16, www.dermason.sk
• MUDr. Duchoňová – Skin Care, Strečnianska 13, Petržalka: strecnianska@duchonova.sk, info@duchonova.sk, +421 915 187 190 / +421 915 135 558
• Dermarevolta, Smaragdová 1, Jarovce: +421 917 080 080, dermarevolta@dermarevolta.com
• MUDr. Heizerová – ProCare Central, Medante

ENT (Otolaryngology)

• MUDr. Švancárová, Hybbenová – Medante
• MUDr. Kulich – Ružinov Polyclinic, Ružinovská 10: +421 2 482 794 35, bookings via Návšteva Lekára, www.orlambulancia.com
• MUDr. Soják – Šustekova 2, Petržalka, bookings via Návšteva Lekára
• NÚDCH: +421 2 593 715 43, MUDr. Špánik and other pediatric ENT specialists
• Kramáre One-Day Surgery Center, www.centrumkramare.sk - info@centrumkramare.sk, +421 918 404 903 / +421 2 207 102 73

Orthopedics

• ŠNOP, Záhradnícka 42: +421 2 501 161 11
• MUDr. Frištáková, Medante
• MUDr. Dúbravay – Home visits with portable ultrasound: https://www.sonografiadoma.sk/
• MUDr. Gajdoš, Strečnianska 13: detskyortoped@gmail.com – booking via Návšteva Lekára
• MUDr. Kusin, Teslova 33: +421 907 043 915, ortotop.sk
• NÚDCH – Pediatric Orthopedic Clinic Ambulatory Services
• Expertmed, Strečnianska 13, Petržalka: +421 909 122 122
• MUDr. Sameková, Probios, Ružová Dolina: +421 255 566 134

Pediatric Gynecology

• Gyncentrum, Einsteinova 3754 – MUDr. Božíková, Petržalka – Digital Park I: +421 905 838 986

Rehabilitation

• REO Center – Jankolova 6, Petržalka, MUDr. Jurinová: +421 2 623 159 09
• Tetis Center, Lipnická 56, Dunajská Lužná: info@tetis.sk, tel.: +421 2 459 801 16, tel.: +421 2 459 800 20
• Harmony Center – Kudlákova 2, Dúbravka: +421 2 642 879 09, +421 911 263 295, objednavanie@harmonyrc.sk
• NÚDCH – Rehabilitation

Physio Centers

• Feesio – Líščie údolie 31, Karlova Ves: info@feesio.sk, +421 902 760 808
• PhysioMedical – Tupolevova 7, Petržalka: +421 2 321 170 40, info@physio-medical.sk
• Rehab Clinic – Žitná 48, Rača: +421 905 205 009, info@rehabklinik.sk
• Expertmed – Strečnianska 13, Petržalka: +421 909 122 122

Endocrinology

• NÚDCH Pediatric Clinic Doctors:
  • MUDr. Pribilincová, MUDr. Vitáriušová, MUDr. Košťálová: +421 2 593 715 67, +421 2 593 716 44
  • MUDr. Tichá, MUDr. Lobotková, Densitometry: +421 2 593 718 52
  • MUDr. Staník
  • MUDr. Nogeová – Antolská, Andrej Geltík Clinic – Pediatric Clinic: +421 2 686 730 65

Pediatric Urology

• Jana Bašnáková-Balušková – Medante
• Dr. Martinko, Zuzany Chalupovej 9/A, Petržalka: +421 902 605 900 / +421 2 456 919 79, info@doktormartinko.sk
• NÚDCH Pediatric Urology: +421 2 593 714 40
• MUDr. Gajdoš – LAUROS: +421 915 422 220, bratislava@lauros.sk
• MUDr. Molčan – Mlyny: recepcia@klinikamd.sk, + 421 911 392 220, + 421 2 323 130 20
• MUDr. Javorka, MUDr. Bašnáková – Kramáre One-Day Surgery Center, www.centrumkramare.sk - info@centrumkramare.sk, +421 918 404 903, +421 2 207 102 73
• NÚDCH USG, Mon-Fri 07:00-14:00: +421 2 593 717 70, +421 2 593 718 94

Pediatric Psychology

• Janka Zemandl
• Jana Ashford
• Katarína Kúdelová
• Zuzana Palenčárová
• Erika Bíliková
• Silvia Nováková – https://www.odetoch.sk/kontakt
• Veronika Pružinská – Psychologist and Sleep Consultant: https://www.spankovaporadkyna.sk/
  • Highly recommended for psychological counseling for children and adults, especially teenagers, and sleep consulting for mothers.

Speech Therapy

• LOGO-CARE s.r.o.
  • Clinical Speech Therapy Practice, Babuškova 2, 821 04 Bratislava
  • Mgr. Miroslava Valčičáková: +421 907 985 366, valcicakova.logocare@gmail.com
  • Mgr. Lucia Dubravická: +421 905 238 153
• Asobi Speech Therapy Center: https://logopedia.asobi.sk/

Pediatric Acupuncture and Chinese Medicine

• Katarína Vajdičková: stranka@shenmen.sk
• Martin Tužinský – Osteopath, Koceľová 17, Bratislava, near ŠNOP Hospital: +421 949 271 811
• Avare Diagnostics and Therapy, recommended for children from around 3 years: https://www.avare.sk/

Occuflash

Paracetamol syrup

Ibuprofen syrup

Nasal aspirator

Libenar

Rehydration solution – Enhydrol/Biogaia/Humana

Probiofix/Biogaia/Biopron/Jamieson probiotics qv.

Sab simplex/Espumisan

Tweezers

Thermometer – digital or speedometer (not contactless)

Spiritus 60%

Betadine

Hypermagán

Gauss squares

Repík